Shared Fax - email blank & no attachment - microsoft.public.backoffice.smallbiz

Message from discussion Shared Fax - email blank & no attachment

Brian1888

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More options Feb 22 2006, 12:48 pm

Newsgroups: microsoft.public.backoffice.smallbiz

From: "Brian1888" <brian.synn...@rochfordbrady.ie>

Date: 22 Feb 2006 04:48:42 -0800

Local: Wed, Feb 22 2006 12:48 pm

Subject: Shared Fax - email blank & no attachment

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Hi,

I have installed Microsoft Shared Fax service on a Windows 2000 SBS. It

is configured as per microsoft kb id 325807
(http://support.microsoft.com/default.aspx?scid=kb;en-us;325807).
I have set it to route through email (priority 1) and also store faxes
in a specified folder (priority 2). When a fax is sent to this fax
number it goes into the folder fine and the specified recipient
receives an email entitled "Fax server XXX received a new fax from".
however, the email body is blank each time and there are no
attachments. I have sent faxes to this number myself with a message and

attachments but still nothing comes through in the email. I have also
changed the email recipient to make sure that outlook isn't stripping
attachments. I have tested with our office email, GMail & Hotmail and
the problem is the same with all 3.
The full email body and attachments are stored successfully in the
folder specified.

Outlook client is 2000, XP or 2003
Client OS is win 2000 / XP

Any suggestions?

Thanks,

Brian

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